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	<title>Carl's Blog &#187; stop</title>
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		<title>Vista: Stop: c000021a {Fatal System Error}, The initial session process or system process terminated unexpectedly.</title>
		<link>http://www.css-networks.com/2008/09/vista-stop-c000021a-fatal-system-error-the-initial-session-process-or-system-process-terminated-unexpectedly.html</link>
		<comments>http://www.css-networks.com/2008/09/vista-stop-c000021a-fatal-system-error-the-initial-session-process-or-system-process-terminated-unexpectedly.html#comments</comments>
		<pubDate>Tue, 16 Sep 2008 16:48:55 +0000</pubDate>
		<dc:creator>Carl Farrington</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[problem]]></category>
		<category><![CDATA[stop]]></category>
		<category><![CDATA[Vista]]></category>

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		<description><![CDATA[“Stop: c000021a {Fatal System Error}
The initial session process or system process terminated unexpectedly with a status of 0×000000000 (some more hex codes)”
Can&#8217;t repair this. Trying to pinpoint source of problem.
System Restore through Repair Environment is failing. Replacing registry files with those from RegBack hasn&#8217;t helped.
Clean install of Vista, moved contents of system32\config from broken install [...]]]></description>
			<content:encoded><![CDATA[<p>“Stop: c000021a {Fatal System Error}<br />
The initial session process or system process terminated unexpectedly with a status of 0×000000000 (some more hex codes)”</p>
<p>Can&#8217;t repair this. Trying to pinpoint source of problem.</p>
<p>System Restore through Repair Environment is failing. Replacing registry files with those from RegBack hasn&#8217;t helped.</p>
<p>Clean install of Vista, moved contents of system32\config from broken install to clean one, also moved old Users directory, and problem still exhibited. Must be a registry/configuration issue then, not system files.</p>
<p>Now going to try to see if I can pin it down to either System registry or Software.</p>
<p><strong>Update: It is fixed.</strong> The problem was within the SOFTWARE hive. I moved all the clean install stuff (Windows , Program Files, Users, ProgramData) to a folder called &#8220;clean&#8221;, and move all the folders out of Windows.old back into C:\ , so in effect returning the machine back to its original state before the clean install. I then replaced SOFTWARE with SOFTWARE.OLD and all is well.</p>
<p>Something within the Software registry hive was wrong/broken. Hope this helps someone. Not sure why the SOFTWARE hive out of RegBack was no good.</p>
<p>At least we know from now on that  troubleshooting &#8220;Stop: c000021a {Fatal System Error}, the initial session process or system process terminated unexpectedly.&#8221; should be done from within HLKM\Software of the registry, or just replacing the Software hive with a good backup. Earlier in the process I opened regedit from the Repair Environment&#8217;s command prompt, and loaded the Software Hive, but it looked bare. There were only Microsoft subkeys, nothing else. Either this is because of the fault, or perhaps it&#8217;s a Vista security feature? (no.. it&#8217;s not a security feature &#8211; see below):</p>
<p><strong>Another update:</strong> I have taken the bad software hive, and the good working one (software.old), and loaded them up into Regedit on my XP machine to compare.</p>
<p>Both files are around 45mb, but the bad one is completely bare except for a couple of Microsoft subkeys. I wonder what caused this? Here&#8217;s a picture of the two hives &#8211; bad-vista and good-vista:</p>
<div id="attachment_231" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.css-networks.com/wp-content/uploads/2008/09/vista-registry-compare.png"><img class="size-medium wp-image-231" title="vista-registry-compare" src="http://www.css-networks.com/wp-content/uploads/2008/09/vista-registry-compare-300x187.png" alt="Here the good software hive is compared against the bad one." width="300" height="187" /></a><p class="wp-caption-text">Here the good software hive is compared against the bad one.</p></div>
<p>Perhaps I am barking up the wrong tree. Maybe the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Reliability\Srt key means &#8220;system restore&#8221;, and this bare registry is normal during a system restore. Perhaps the registry is supposed to be bare until System Restore finishes after the reboot, and the bare registry wasn&#8217;t the actual cause of the stop error. Perhaps the stop error was triggered during System Restore&#8217;s finishing up. Who knows. I suppose I could create a restore point on the machine now, and see if System Restore causes the Stop error to return. I might do that.</p>
<p>At least for now, the solution here was to replace software with software.old.</p>
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