Carl’s Blog

Tag: netsupport

When adding a printer / installing driver “The RPC server is unavailable”.

by Carl Farrington on Sep.19, 2008, under Computer Stuff, Tips & Tricks

This is due to the print spooler service not running, or dying during the install.

You may also find that the print spooler service frequently dies – “spoolsv.exe has encountered a problem and needs to close”, or the Printers and Faxes folder frequently appears empty – i.e. all your printers are missing.

NetSupport Manager or NetSupport PC Duo version 8 on Windows XP SP2 will cause this to happen. Update NetSupport and all will be well.

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